Amazon India policies, read and cited.

What Amazon's rules on amazon.in actually say: claim windows, fees, reimbursement rates and refusals. Every number links to the Seller Central page it came from, and each page is re-checked when Amazon changes the rule.

9 guides

Reimbursements & claims

4 guides

FBA reimbursements in India

What Amazon pays on its own, and what to claim.

Amazon now pays some losses without a case - but its report only shows what it paid, never what it missed. How to read the reimbursement report, what Amazon pays for a lost unit, and how to find what is still owed.

Start here10 min readUpdated 20 October 2026

SAFE-T claims for Easy Ship and Self-Ship

SAFE-T windows, rules and refusals.

How to file a SAFE-T claim on amazon.in: the 15-day window and the three others, what SAFE-T will not pay for, why claims are refused, and the patterns that get SAFE-T blocked.

9 min readUpdated 20 October 2026

FBA inbound shipment discrepancies in India

Units received short? Reconcile and claim.

Amazon counted fewer units than you sent. How to reconcile the shipment on amazon.in, the 14-day and 60-day window, the documents it asks for, what it pays, and how to stop short receipts happening.

9 min readUpdated 9 October 2026

FBA damaged inventory reimbursement in India

Damaged-unit rates, grades and how to check.

What Amazon pays for a unit damaged in a fulfilment centre or by a buyer: the formula, flat and grade-based rates, what changed on 5 March 2026, worked examples, and how to check a payment.

11 min readUpdated 20 October 2026

Returns operations

3 guides

FBA removal orders in India

Create, cost, track and claim a removal order.

How to remove stock from an Amazon fulfilment centre: the two ways to create an order, the bulk file, what Amazon charges, how long it takes, and the 30-day and 7-day windows if units arrive short or damaged.

11 min readUpdated 9 October 2026

A-to-z Guarantee claims in India

Respond to and appeal an A-to-z claim.

A customer filed an A-to-z claim against your order. What Amazon expects before and after it, the 48-hour replies, the cases it grants automatically, the 30-day appeal, and what it does to your order defect rate.

8 min readUpdated 6 October 2026

Seller controllable return rate (SCRR)

What SCRR counts and what a high rate costs.

Amazon's SCRR on amazon.in: which returns count, the formula, what a high rate does to visibility, STEP, refunds and claims, the monthly window for non-returnable items, and how to dispute a charge.

8 min readUpdated 6 October 2026

Fees, GST & compliance

2 guides

FBA vs Easy Ship vs Self-Ship

FBA, Easy Ship or Self-Ship: costs compared.

Amazon's three fulfilment channels in India, side by side: who stores, packs and delivers, what Amazon charges on each, a worked per-order cost, and how returns and claims differ.

10 min readUpdated 9 October 2026

FBA long-term storage fees in India

Aged stock fees: rates, dates, how to avoid.

Amazon charges extra on FBA units older than 150 days. The rates on amazon.in, the day it counts your stock, how to see it coming, what removing or selling costs, and the catches in each option.