Searchable returns log
Every received unit lands in one place — filter by condition, return type, claim status, date, or free-text search across barcode, AWB, box ID, and remarks, with damage-rate stats up top.
Returns pile up at your own warehouse long before Amazon's reports catch up. Unilytic turns intake into a phone-and-camera workflow: scan the package, let Amazon's details fill in, grade each unit OK or damaged with photo proof, and watch every claim through to settlement — a complete local warehouse returns system, built right in.
Customer returns and removal-order boxes arrive differently, so Unilytic handles both. Scan a customer return's Airway Bill and Amazon's order details fill in for every unit in the shipment. Scan a removal-order box, then each unit's LPN, and its SKU, ASIN, return reason, and disposition auto-fill. No LPN? Scan the FNSKU. Won't scan at all? Enter it by hand. Either way, the typing your team used to do is gone.
Mark each unit OK or damaged as you scan. Flag one damaged and Unilytic asks for proof: up to five photos of the unit plus box-level shots, a condition reason — damaged in transit, defective, wrong item, or missing parts — remarks, and how many units are still usable. Photos land in private storage and are only served through time-limited links, so you build a claim-ready record without ever exposing it publicly.
Scanning is only half the job. The received-returns log turns intake into a searchable record, a claim tracker, and an export your finance team can act on.
Every received unit lands in one place — filter by condition, return type, claim status, date, or free-text search across barcode, AWB, box ID, and remarks, with damage-rate stats up top.
Move each damaged unit from applied to received, under-reimbursed, or denied, with manager notes explaining a shortfall — so you know exactly what Amazon still owes and why.
Export the whole filtered log to Excel — with damage photos embedded — to build an Amazon claim package or hand evidence to your finance team in one click.
Warehouse work needs scoped access. A return_scanner can record returns and request a deletion, but can't export or delete directly. A warehouse_manager gets the full picture — review, claim management, exports, and approving the scanners' delete requests. Your floor team gets exactly what they need and nothing more.
All of them. The full local warehouse returns system — scanning, Amazon auto-fill, OK/damaged grading, photo evidence, the received-returns log, and claim tracking — is part of every Unilytic plan. Higher plans get more photo storage, but the workflow itself is the same on each.
No. Any phone or tablet camera works. The scanner is camera-based, hardware-accelerated on Android, with a zoom control for small or glossy thermal labels and a manual-entry fallback when a barcode won't read — so warehouse staff just open the page and start scanning.
For customer returns, scan the Airway Bill (tracking number) and Amazon's order details fill in for every unit in the shipment. For removal-order boxes, scan each unit's LPN and its SKU, ASIN, reason, and disposition auto-fill; if there's no LPN, scan the FNSKU instead. Anything unreadable can be entered by hand.
Photos go to a private storage bucket and are only ever served through time-limited signed links — never public URLs. Each damaged unit can hold up to five photos plus box-level shots, a condition reason, remarks, and a usable quantity, so you have evidence ready for an Amazon claim.
Yes. A return_scanner role can scan and record returns and request deletions but can't export or delete directly, while a warehouse_manager has full access — review, claim management, exports, and approving delete requests. Your floor team gets exactly the access they need and nothing more.
Damaged returns grouped by warehouse, so you find the facility eating your margin.
Find claims worth filing InventoryEvery FBA fulfilment centre and your own locations on a single screen.
See the whole network TeamScoped roles and a full record of every consequential action.
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